Affiliate payouts occur weekly. Your commissions are released after 37 days. (30 days + a 7 day buffer period to handle refunds in support.) You can expect your commissions to be paid, on average, between day 37 - day 42 from when the sale is made.
Some of our sales start with a trial (e.g. $0 for 14 days). In that case, you will see a sale notification for a commission of $0. When the trial period ends and the referral makes their first payment, you will receive another commission notification, payable in 37-42 days from the payment (not the trial).
We pay only after 2 valid sales. You will not be paid unless your required payment method and tax information are completed in your affiliate account. For inquiries about your commission email [email protected]
Do not buy from your own link. You will not be paid. Our affiliate program is not a rebate or discount for personal purchases.
Refunded sales will not earn commissions.
From time to time, refunds can occur after the expiration of the refund period. If we receive a chargeback or have to refund after you have been paid, we will add a clawback to your account and retain those amounts against your current or future commissions.
Please always adhere to FTC guidelines when promoting our products and services.
Some promotional methods are strictly prohibited. You must not use the following promotional methods. Doing so may result in termination from the affiliate program and forfeit of any outstanding commissions.)
1. Sending spam or using safe lists any kind.
2. Offering cash rebates to people who buy through your affiliate link.
3. Using negative words such as 'scam' in promotional campaign, posting a negative review or social media post.
4. Misrepresenting our product/offer or not following applicable endorsement rules and regulations.
5. Using cookie stuffing.
6. Using fraudulent credit cards.
7. Encouraging purchases for the sole purposes of qualifying for a prize (e.x. "Just buy the lowest price option and send me your receipt and after 30 days just cancel and I'll send you my bonus.")
8. Your SEO reviews sites MUST contain an actual review.
All prizes will be paid in USD cash equivalents. During affiliate promotions, you may team up with other affiliates to qualify for prices. No first time partnerships, you may only team up with people you have partnered with before on your own product. You must be known in the industry as business partners. To qualify for a team, all team members' details must be sent in writing to [email protected] before the promotion begins.
Leads contest prizes are awarded to qualified affiliates at our discretion. To qualify for a lead contest prize you must have been on our leaderboard before (or someone else's with proof). You must have a relationship with the lead you are mailing, lead cannot be through paid advertising methods. No incentivizing registrations. Lead prizes will only be paid if the leads as a whole perform within the norms of conversion, it must not be “junk” traffic.
In the event of a tie, prize values for the tied affiliates will be added together and divided by the total number of tied affiliates. For instance, if there is a tie for first place with three members, the first, second and third place prize will be totaled and divided by three, then the next highest earning affiliate earns fourth place.
You are free to use any swipe and promotional materials we make available for you in the affiliate tools dashboard found on this page and in your Groove account. You may not swipe and repurpose our website content that isn't specifically designated as affiliate promotional material. You may, however, use our YouTube video embeds as-is from our channel except for videos created for the purpose of communicating with our JV partners.
All affiliates are approved, unless we specifically revoke your account for violation of these rules. Every approved affiliate qualifies for the 20% affiliate program that pays on the schedule above. Groove.cm customers get up to 40% commissions on the first tier, and 10% on the second tier, depending on your account level.
Ethical affiliates only need apply. We reserve the right to withhold commissions for fraud or anything we deem to be suspicious. Any affiliate that is looking to "game the system" will be banned and all commissions voided. This will also lead to a permanent loss of your Groove account. You will no longer be able to promote any of the tens of thousands of vendors on Groove.
Affiliate fraud is done by evil people with ideas that we can't even imagine, therefore we will not list all of the possible things nefarious affiliates do. We also just don't want to give you ideas :)... but here are a few examples... don't do them or anything shady like them.
- Signing up influencers you don't know (by filling out our signup forms with guesses as to what their personal email address is to create an account for them without their knowledge)... seriously... this happens.
- Suggesting people sign up AGAIN with a new email to get your bonus while screwing-over other affiliates that had already made the referrals.
- Pretending or misleading the public that you work for, or are an employee of, or ARE an official Groove company.
- And so on, and so on, etc.
Be honest. Play fair to other affiliates. Just use our promotional tools through normal sharing methods in your influence or with paid advertising and you will be rewarded greatly.
In closing, if you think you "might" be crossing the line, I can assure you it is crossing the line. Contact us and ask first. We would really appreciate that. Otherwise, if you are reported to us by customers, other affiliates, or our fraud detection... well, we shoot first and ask question later. We don't mess around with shady affiliates. Period. If we find you playing games, we will kill your account, links, and commission owed to you by us or any other Groove Vendor and we will put your name, email, and IP on a permanent BAN list in our system. Bad apples are not welcome. True affiliates... We love you.